Vulnerable patients are benefitting from a new frequent user project across the Black Country and West Birmingham.
The service offers a robust way of reducing avoidable frequent user activity to 999, NHS 111, A&E, and hospital admissions, freeing up front line resources to improve care for all patients and reduce costs and is being delivered by the Dudley CVS Integrated Plus social prescribing team and match-funded by Dudley CCG and the Department of Health.
NHS Sandwell and West Birmingham Clinical Commissioning Group (CCG), who buy health and care services on behalf of patients in the Sandwell and West Birmingham area, need to make some changes to urgent care services.
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