Personal Health Budgets

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Your Health, Your Choices

People who are eligible for Continuing Healthcare can now become more involved in managing their health care, by requesting a Personal Health Budget.

Personal Health Budgets focus on empowering you to make the choices that are best for you and your family.

We have been working hard to develop our programme to ensure the best experience possible for those who feel a Personal Health Budget would benefit them.

To find out more about Personal Health Budgets and whether one would be right for you, please contact:

Tel: 0121 612 4123
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

(This service will be accessible Wednesday – Friday only, but we will endeavour to reply to you promptly).

We are currently working on more information to add to this website, to support patients through the Personal Health Budget process. In the meantime, please contact the Continuing Healthcare team for more information.


Success stories of Personal Health Budgets in Sandwell and West Birmingham

Lucy* applied for a Personal Health Budget (PHB) as she and her family were struggling with the normal care package they received from an agency. One of the main problems was the inconsistency of staff which caused Lucy great stress and resulted in challenging behaviour.

Having continuity of regular staff is important for Lucy as she requires two staff 24 hours a day to meet her health needs. The PHB has given Lucy choice and control over her own care and has enabled her to choose her own staff with the skills that suit her better. Lucy has now got the care and support she needs to be able to live in her own home.

The team has a team leader in place who organises the weekly activity planning. Since obtaining a PHB, Lucy goes out each day, with her carers, and is increasing her everyday life skills. Lucy is much happier as she is able to go into the community and experience a full life, and her behaviour is also settling.

The PHB has also had a huge impact on Lucy’s family. They are able to go to work without worrying about Lucy’s care needs. Lucy’s mother said: “[The] PHB has not only changed my daughter’s life but has changed mine dramatically, as I am now her mother not her carer.

“It is well worth trying the PHB; you can choose to interview your own staff and there is help and support to guide you. All the staff are paid £8.50 per hour and there is no need to worry about money and tax related issues”. 

*Due to confidentiality, the patient is referred to as Lucy


Watch the video below to find out about the benefits of Personal Health Budgets and how they are helping to make a real differences to people’s lives in Sandwell and West Birmingham.