In most cases, the Care Quality Commission inspection reports include ratings. These can help you to compare services and make choices about care. In inspections of GP practices, the CQC give a rating for each of the five key questions against each of the six population groups they look at.
There are four ratings that we give to health and social care services: outstanding, good, requires improvement and inadequate.
|Outstanding - The service is performing exceptionally well.|
|Good- The service is performing well and meeting expectations.|
|Requires improvement - The service isn't performing as well as it should and the CQC have told the service how it must improve.|
|Inadequate - The service is performing badly and the CQC have taken action against the person or organisation that runs it.|
Watch this video to hear from an outstanding practice.