*** Recruitment for CCG Mystery Shoppers is now CLOSED as we have had a fantastic response to our recruitment campaign. Check back on our website for updates on our successful applicants and future news. ***
CCG Mystery Shoppers is a new initiative to recruit local people (who live and are Registered with a GP in the Sandwell and West Birmingham area) by volunteering to help check the quality of NHS healthcare services.
What is a CCG Mystery Shopper?
A mystery shopper is a person who carries out a type of research to ensure patients are receiving the best quality service.
This could be telephoning a GP practice, checking information on an NHS website or visiting an NHS building for example.
If you are attending your own GP practice, health centre or hospital, we would also like to hear from you about your experiences of your visit.
If you are interested and have some spare time, why not read the Mystery Shopper leaflet for further details.
How do I apply?
Recruitment for Mystery Shoppers is now closed as we have had fantastic response to our recruitment campaign in November 2018. We may re-advertise for CCG Mystery Shoppers again later in 2019.
You will need to live in the Sandwell and West Birmingham CCG area as you may be required to visit some of our NHS premises.
Will I get expenses?
The CCG will give mystery shoppers who submit their feedback to the CCG thank you High Street shopping vouchers.
Should you be asked to visit NHS premises, you will be able to claim public transport, car mileage and car parking expenses from the CCG.