Patients invited to have their say on improvements to same day access services in Sandwell and West Birmingham

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Patients and the public are invited to have their say on proposed improvements to same day access health services in Sandwell and West Birmingham at two events in December. Same day access is when a person needs to seek medical help, advice or treatment for an urgent need on the same day.

The events are being held by NHS Sandwell and West Birmingham Clinical Commissioning Group (CCG) on 19 December at Sandwell YMCA, 38 Carter's Green, West Bromwich B70 9LG, from 1.30pm to 3pm, and 20 December at Summerfield Community Centre, Winson Green Rd, Winson Green, Birmingham B18 4EJ, from 5.30pm to 7pm.

Engagement activity was carried out by NHS Sandwell and West Birmingham CCG from 20 April to 1 June 2018. The aim was to listen to local people’s experiences of how current same day access services work for them, particularly around urgent care services and when they need to see a health professional on the same day

The CCG has now developed a solution to transform the quality of same day access care and is seeking to test this proposal with patients and the public to ensure that this fully meets their needs for the future.

The proposal includes:

  • Same day access service available 8am - 8pm, seven-days a week with out of hours booked appointments and home visits

  • The service will replace existing walk-in service

  • Access to same day, routine bookable and walk-in appointments

Dr Nick Harding, Chair of NHS Sandwell and West Birmingham CCG, said:

“Patients are at the heart of everything we do, so we do hope that local people will take this opportunity to give us their views on our latest proposal to continue the transformation of healthcare in Sandwell and West Birmingham.

“Changes to our current same day access services are crucial because the majority of patients would prefer to be seen closer to home and we know that patients want to access services at a time and place that suits them. There is also a reduced demand for Walk-in Centres due to improvements in access to general practice.

“It was vital that we also considered the impact that any changes to same day access services may have on carers and seldom heard groups. So, we have attended a number of meetings recently with key groups to share our plans and listen to their views.”

Patients and the public are invited to have their say on proposed improvements to same day access health services in Sandwell and West Birmingham at two events in December. Same day access is when a person needs to seek medical help, advice or treatment for an urgent need on the same day.

The events are being held by NHS Sandwell and West Birmingham Clinical Commissioning Group (CCG) on 19 December at Sandwell YMCA, 38 Carter's Green, West Bromwich B70 9LG, from 1.30pm to 3pm, and 20 December at Summerfield Community Centre, Winson Green Rd, Winson Green, Birmingham B18 4EJ, from 5.30pm to 7pm.

Engagement activity was carried out by NHS Sandwell and West Birmingham CCG from 20 April to 1 June 2018. The aim was to listen to local people’s experiences of how current same day access services work for them, particularly around urgent care services and when they need to see a health professional on the same day
The CCG has now developed a solution to transform the quality of same day access care and is seeking to test this proposal with patients and the public to ensure that this fully meets their needs for the future.

The proposal includes:
• Same day access service available 8am - 8pm, seven-days a week with out of hours booked appointments and home visits
• The service will replace existing walk-in service
• Access to same day, routine bookable and walk-in appointments

Dr Nick Harding, Chair of NHS Sandwell and West Birmingham CCG, said:
“Patients are at the heart of everything we do, so we do hope that local people will take this opportunity to give us their views on our latest proposal to continue the transformation of healthcare in Sandwell and West Birmingham.

"Changes to our current same day access services are crucial because the majority of patients would prefer to be seen closer to home and we know that patients want to access services at a time and place that suits them. There is also a reduced demand for Walk-in Centres due to improvements in access to general practice.

"It was vital that we also considered the impact that any changes to same day access services may have on carers and seldom heard groups. So, we have attended a number of meetings recently with key groups to share our plans and listen to their views.”