First Patient Voice Partnership held in Urban Health Primary Care Network (PCN)

Text size:

Local people attended the very first Patient Voice Partnership for Urban Health Primary Care Network on Wednesday 22 January in Ladywood Community Centre.

The event was a huge success with over 50 local patients coming together to hear more about their local Primary Care Network (PCN). The event attracted patients from the local area and including patients who are members of their local practice Patient Participation Group (PPG). It was great to see the diversity of the local population represented. Chris Vaughan, a local person and chair of the Broadway PPG welcomed everyone for attending and handed over to Dr Zaman, the Clinical Director for Urban Health PCN explained the context and background for PCNs and played a short video explaining the role of a Primary Care Network. In his presentation Dr Zaman covered the composition of the PCN.

Urban Health Primary Care Network comprises of approximately 30,000 patients from the following group of GP practices

  • Broadway Health Centre
  • Halcyon Medical Centre
  • Heath Street Health Centre
  • Newport Medical Centre, and talked about the seven key priority areas of work for the PCN and invited local people to get involved.  

Patients also heard about the Patient Engagement structure from Jayne Salter-Scott, Head of Communications and Engagement for the Sandwell and West Birmingham CCG, and Natalie Harding, Engagement Manager at the CCG introduced the Summerfield Urgent Treatment Centre listening exercise, and encouraged people to participate.


Urban Health Patient Voice Partnership meeting 22.1.20


Dr Zaman, Clinical Director of Urban Health Primary Care Network gives his view of the first Patient Voice Partnership meeting in this short video: