Be alert to potential scams to book coronavirus vaccination

Text size:

Criminals are using the COVID-19 vaccine as a way to target the public by tricking them to hand over cash or financial details. They are sending convincing-looking text messages and emails letting people know they are eligible for the vaccine or phoning people directly pretending to be from the NHS, or local pharmacy.  People are warned to be alert to these scams.

The COVID-19 vaccine is free of charge on the NHS and so you will NEVER be asked:Be alert to vaccine fraud

  • for payment 

  • for your bank details

  • to prove your identity by sending copies of personal documents such as your passport

The NHS will also NEVER arrive unannounced at your home to administer the vaccine.


The NHS will contact you when it's your turn to have the coronavirus (COVID-19) vaccination. The vaccine is being offered at larger vaccination centres, pharmacies and some local NHS services such as hospitals or GP surgeries.

When it's your turn, you'll be contacted by letter, text or a phone call from your GP practice with information on how to book your appointment. If you're invited to have your vaccination at a larger vaccination centre or at a pharmacy, you will receive a letter. You will not receive any email asking you to book.

If you're invited to have your vaccination at a local centre such as a hospital or GP surgery, you'll usually get a text or phone call. You may sometimes get a letter.

You can choose to go to a larger vaccination centre or pharmacy or wait to be invited to go to a local NHS service.

Nor will there be any mention of genetics as the citing reason as to why you have been invited to receive the vaccine. Currently, the vaccine delivery programme is being prioritised for:

  • People aged 80 and over
  • Some people aged 70 and over
  • Some people who are clinically extremely vulnerable
  • People who live or work in care homes
  • Health and social care workers 

If you think you have been a victim of fraud or identify theft, report it to Action Fraud on 0300 123 2040.

Alternatively, you can help stop the scammers, rather than delete any spam / phishing emails why not forward (you don't have to open an email to do this) to This email address is being protected from spambots. You need JavaScript enabled to view it.