Learn more about the new NHS 111 First service

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Join Healthwatch Birmingham and Sandwell and West Birmingham CCG on Tuesday 16th February 2021 from 12noon-1.00pm for an online learning event to inform local people about about the new NHS 111 First service.

NHS 111 First is a new service which aims to reduce overcrowding and risk of Covid 19 in hospital Accident and Emergency (A & E) departments.

Patients will be asked to call NHS 111 before they go to the A & E department, NHS 111 will then book them into a time slot at A & E, or at the most appropriate local service for their needs.

Dr Ian Sykes, Clinical Chair of SWB CCG will give a presentation and there will also be an opportunity for you to ask questions.

If you would like to take part in this event, email: This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0121 612 1447. Once you have registered, you will be sent details on how to join the event on the day.  

Healthwatch Birmingham also wants to listen to your views about the health and social care services you use, so we can let services know what works well and what needs to be improved. You can share your experiences, good or bad, with our friendly team during the event, or fill in our quick confidential online survey in advance if you would prefer.

The survey can be found at http://bit.ly/hwbFeb21