Birmingham, Sandwell and Solihull patients set to receive better and safer care with Your Care Connected

Your Care Connected is a new system that will enable doctors, nurses and other healthcare professionals working in hospitals to view information from a patient’s GP record, with the patient’s permission, to provide better, safer care – it could even save their life.

The system will be rolled out over the course of 2016, becoming available to all of the hospitals across Birmingham, Sandwell and Solihull, including the Queen Elizabeth Hospital, City Hospital and Heartlands Hospital. It will also be made available to Birmingham and Solihull Mental Health NHS Foundation Trust, West Midlands Ambulance Service, out of hours GP services and every GP practice, meaning that up to 1.8 million registered patients across the area will benefit.

GP practices in Sandwell and West Birmingham launch mobile services to patients

Patients of GP practices in Sandwell and West Birmingham will soon benefit from receiving appointment reminders and health information via text message. If they have a smartphone patients will also be able to access information about their local health services via their mobile phone. Smartphones such as iPhone, Samsung and others currently account for more than 70% of all mobile phones in use in the UK. This percentage is rising rapidly offering a new way for GP surgeries to interact with their patients beyond traditional text messaging services.

With 91% of the UK adult population owning a mobile phone (77% in the 65-74 age group) practices can reach a significant number of their patients through this service. Text messages are free to receive for the patient. If patients choose to respond or access the smartphone service, they will be charged standard operator rates depending on their individual contract.

To benefits from these services patients are encouraged to hand in their mobile phone number to their practice. If patients have already their mobile phone number recorded with their GP, they will receive a text message to let them know that the service is running.

Advice to patients during the junior doctors' strike

Starting at 8am on Wednesday 9 March, junior doctors will go on strike for 48 hours. Advice for patients hoping to access NHS services during this time is as follows:

  • If you have a planned operation, procedure or outpatient appointment on this day, your hospital will contact you if it needs to be rearranged.
  • GP practices will be open and working as normal.
  • If your condition is serious or life threatening, call 999 or go to Accident and Emergency.

People's Choice Award: Health commissioner reveals winner of prestigious accolade

The Birmingham Peer Educator Blood, Bone Marrow and Organ Donation Project is the winner of the People's Choice Award chosen by local people as part of Sandwell and West Birmingham Clinical Commissioning Group’s Equality Awards.

The eight-strong team has been trained to empower the communities of Aston, Sparkbrook and Smethwick with kidney and related health information. The scheme has recruited more than 1,000 donors, a significant result which involved overcoming considerable challenges in tackling a sensitive and taboo subject.

Successful summit raises awareness of Child Sexual Exploitation

Over 100 health professionals from all disciplines came together yesterday (17 February) to raise awareness of Child Sexual Exploitation (CSE).

The event, organised in conjunction with Barnardo’s and provider organisations across Sandwell and West Birmingham, aimed to help staff and clinicians spot the signs of exploitation at an early stage. 

Delegates had the opportunity to hear a personal account of a family affected by CSE, as well as learn about the latest guidance on all aspects of exploitation, including online grooming, trafficking of children and sexual offences.

We also launched our short educational film, called Know the Signs. Produced in partnership with Chatback, it tells the story of a young person who is being exploited and her journey through health services.

Advice to patients during the industrial action

A national junior doctors strike is taking place on Wednesday 10 February for 24 hours; effective from 08:00am until 08:00am on Thursday 11 January. 

If you have a planned operation, procedure or outpatient appointment on this day, your hospital will contact you if it needs to be rearranged.

GP practices will be open and working as normal.

If your condition is serious or life threatening, call 999 or go Accident and Emergency.

Share your views: shaping services for youngsters with life-limiting illnesses

People who care for, work with, and are children with life-limiting illnesses are being reminded to take part in a consultation and share their views to make services more family-friendly in the future.

Honorary Professorship for Birmingham GP for services to primary care

Dr Nick Harding OBE, Chair of Sandwell and West Birmingham CCG, has been appointed as Honorary Professor of Community Cardiology and Primary Care Leadership at Aston University.

Commissioning Intentions Stakeholder Event 2016

On Thursday 21 January 2016 we held our annual commissioning intentions event. It was fantastic to see such a great turnout.

Event 1The event was a chance for us to listen to your comments and suggestions, as we plan our future priorities. 

In 2013-14 we worked with stakeholders to develop our ambitious two year priorities, and we have already seen clinicians, staff and patients working together to improve services, including diabetes care, respiratory and end of life care.

This event is important to us, as it will help us to set out priorities for 2016-17 in our Operational Plan and our longer term five year Sustainability and Transformation Plan.

It was a great opportunity for our staff and clinical leaders to speak to patients and partners and there were some common themes that we will take forward as we plan our priorities. These events are invaluable to us, as we get to hear patient experiences of our services and suggestions for how we can make a difference. What mattered most to people at the event, was developing primary care, helping our most vulnerable patients, supporting carers and working closely with the voluntary sector. 

We will be publishing our plans in the next few months on our website. 

pdf Commissioning Intentions Presentation (5.00 MB)