All patients in Sandwell and West Birmingham have a choice of where and when to go in the NHS to see a specialist, this is called Patient Choice. It is part of the NHS Constitution which states that you, as a patient, have a legal right to choose which hospital or service you would like to attend (exclusions apply).
- If your GP needs to refer you to see a specialist, you have a choice of the hospital or service that you go to. (This can include private hospitals as long as they provide services to the NHS and it doesn't cost the NHS any more than a referral to a traditional NHS hospital).
- You can either book your appointment while you are at the GP surgery, or online using the shortlist of hospitals or services provided in your Appointment Request letter. (The shortlist is selected by your GP, so make sure you tell them about your preferences during the appointment).
- Your GP can also help you to compare information about hospitals or consultants such as quality outcomes, waiting times and parking and travel to help you choose the location or appointment that’s right for you.
For further information please view the Patient Choice section on NHS Choices.
If you feel that you have not been offered choice by your GP Practice, please contact the CCG via the Time 2 Talk Team to raise your concerns.
Telephone: 0121 612 4110
Post: Customer Care Team, Sandwell & West Birmingham CCG, Kingston House, 4th Floor Rear, 438-450 High Street, West Bromwich, B70 9LD